209 Sheffield Road
Killamarsh
Sheffield
S21 1DX
Tel: 0114 2510002
If you have any comments about our Practice or would like to discuss any aspect of the services we provide please ask to speak to the Practice Business Manager in the first instance. Alternatively, you can collect a Patient Feedback and Praise leaflet from reception.
After speaking with a member of our team you are still unhappy and would like to make a complaint, you can write to either of the following;
Victoria Webb
Business Manager
Killamarsh Medical Practice
209 Sheffield Road
Killamarsh
Sheffield, S21 1DX
Or
NHS England
PO Box 16738
Redditch
B97 9PT
Electronically using this email address
england.contactus@nhs.net
Please write ‘For the attention of the Complaints Manager’ in the subject line.
By telephone
0300 311 22 33 (Monday to Friday 8am to 6pm, excluding English Bank Holidays)
Patient Feedback and Praise Leafet can be found below
Patient Feedback and Praise Leaflet - Click here
Patient Feedback and Praise Form - Click here
Easy READ Patient Feedback and Praise Leaflet - Click here
LARGE print Patient Feedback and Praise leaflet - Click here
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If you are still unhappy after the above step you can contact the The Parliament and Health Service Ombudsman.
Their details are:
By Post
The Parliament and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Electronically using this email address
phso.enquiries@ombudsman.org.uk
By telephone
Tel: 0345 015 4033
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Help and advice is also available from the following:
Patient Advice & Liaison Service (PALS)
NHS Derby & Derbyshire CCG
Cardinal Square
10 Nottingham Road
Derby
DE1 3QT
Tel: 0800 0323235
Email: ddccg.PALS@nhs.net
Text Mobile Facility: 07919466212
Derbyshire Mind Independent Health Complaints Advocacy
Albany House
Kingsway Hospital
Derby
DE22 3LZ
Tel:01332 623732
Email: advocacy@derbyshiremind.org.uk
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If you would like to praise the Practice, please feel free to do so.
Please address your praise letter to the Business Manager at the surgery address.
Killamarsh Medical Practice
209 Sheffield Road
Killamarsh
Sheffield
S21 1DX
Tel: 0114 2510002
Monday: 08.00 – 18.30
Tuesday: 08.00 – 18.30
Wednesday: 08.00 – 18.30
Thursday: 08.00 – 18.30
Friday: 08.00 – 18.30